Achieve an unparalleled customer experience with Salesforce Service Cloud.
Successful Customer Engagements
Web Self Service
Improve your customers’ First Call Resolution (FCR) and increase the productivity of your contact center agents by using a browser based technology which empowers agents to create a better Customer Experience.
FieldForcePro for Service Automation ensures the highest levels of efficiency from your technicians and engineers, while simultaneously impressing and delighting your customers.
Duplicate & incorrect data may not be big news to businesses, but many organizations simply lack the manpower to comb through their databases and separate value from waste.
Get instant clarity with stunningly visual analysis and self-service discovery
Deliver your customers highly researched, specifically targeted product recommendations, wherever they engage with you
Our Salesforce Service Cloud Quick Start package provides a quick setup, and relevant Salesforce training to your team to get you up and running with Service Cloud and a Go-Live in as early as 5 weeks.
“CRMIT is always our first consultant selected. Impressed with their dedicated and quick response. They always find the best and easiest way to solve our problem. Good partner to work with.”
Global manufacturer of garment hangers and associated products
“We have worked with CRMIT team on several development projects, in every case they have understood the requirements and delivered what we asked for on time and with zero defects. We look forward to working with them frequently in future. Excellent team to work with.”
Leading Real Estate Company
Experts in Mobility and Advanced Visualization for Customer Experience
From an idea to an unforgettable and measurable customer experience