For the past few weeks, we are exploring Oracle Fusion CRM Application. Our main interest is in understanding this product, comparing it with other Oracle CRM Products we have expertise in (Oracle CRM On Demand, Siebel CRM) and looking at value adds when people move from one of these CRMs to Fusion CRM.
On This regard, our Senior Director and CRM Consultant Venkatesan Sundaram has prepared a long list of features which are unique in Fusion CRM, when compared to Oracle CRM On Demand:
Ability to index desired fields
Controlling the length of fields
Ability to set custom relationships between objects
625 fields per object
Contextual Help @ Field Level
CLOB for long text (Unlike 255 characters restrictions in CRM OnDemand)
Basic validations are easily configurable like max length, min length, number of decimal places, max value, min value etc rather than a need to create validation rule
Dynamic choice list to limit the records displayed on look-up depending on the context of association
Formula Fields
Sub tabs
Custom Buttons that On click can run an external routine
Groovy Scripting providing superior facility to write complex validation / business rules
A comprehensive set of trigger events
Advanced workflows – Ability to send template based rich email messages, ability to send outbound message like an external WS. Exposing workflows via WS, etc
We are also excited about these features and are exploring further, we will share more details as and when they are available. Share your thoughts / expectations on Oracle Fusion CRM in comments.
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0 replies on “Oracle Fusion CRM”
Quite interesting. Most of the features sound very similar to Siebel CRM.
Thank you for providing these details on your website.