CRMIT Solutions Achieves Oracle PartnerNetwork Specialization for Oracle Service Cloud

June 18, 2014

OPN Specialized Partner for Oracle RightNowOracle Recognizes CRMIT Solutions for Expertise in Implementing Innovative and Value-Added Solutions to Oracle Service Cloud for a unified cross-channel (web, social and contact center) service solution that matters most in the customer’s journey.

To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, CRMIT Solutions has been recognized by Oracle for its experience in delivering services specifically around Oracle Service Cloud through competency development, business results, and proven success.

In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Oracle Service Cloud delivers exceptional customer experiences (CX) across the web, social networks, and contact centers, via the cloud. Oracle Service Cloud gives clients the power to manage the three channels that matter most in their customer’s journey.

Oracle Service Cloud

In conjunction with Oracle Service Cloud expertise, CRMIT Solutions delivers a suite of innovative, customized solutions and preconfigured functionality enabling clients to engage with their customers across channels. With Certified Oracle, RightNow consultants, solution architects, and implementation & support specialists, CRMIT offer an approved rapid-deployment solution to deliver projects more quickly, cost-effectively, and with enduring knowledge transfer.

Oracle RightNow CX Cloud Service

For customers to realize fast-track implementation with minimal risk and maximum ROI, CRMIT offers Fixed Scope Offerings (FSO) to GO LIVE in less than 5 WEEKS which includes fast setup, configuration, testing, and deployment of multiple Oracle Service Cloud modules.

Oracle Service Cloud Solutions

Follow our best practice guidelines and project plan throughout the lifecycle of the project for a successful RightNow CX Cloud Service release to accomplish your overall business objectives.

Vinod Reddy, CRMIT Solutions“We are very proud to have achieved OPN Specialization for Oracle Service Cloud. This accreditation is a testimony to our in-depth knowledge and expertise in Oracle Service Cloud, which has indeed supported our clients for a unified cross-channel service solution to help strengthen customer relationships, improve resolution rates and increase sales,” said Vinod Reddy, Founder, and CEO, CRMIT Solutions.

Tags: Customer, Customer Experience, customer Experience Management, Customer relationship management, Customer Support, Oracle, Oracle cloud, Oracle PartnerNetwork, Oracle Partners, Oracle RightNow CX, Oracle service cloud, RightNow Cloud Customer Experience (CX), RightNow CX Cloud Service

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