Application SuccessValue Plan for Salesforce

A Continuous Improvement Plan

We bring you a comprehensive time-to-value solution for Salesforce that maximizes system uptime, minimizes disruptions, enables continuous improvement, and drives business-led innovations for customers.


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At-scale capabilities across all clouds
and everywhere in between

Core Cloud
Digital 360
Integration Cloud
BI & Analytics
Core Cloud

Salesforce Service Cloud

Salesforce Service Cloud

Enhance customer experience with managed services for the Salesforce Service Cloud to increase customer retention and generate repeat business.

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Salesforce Sales Cloud

Salesforce Sales Cloud

Handle sales operations from a single platform and get a 360-degree view of customers to close deals faster and personalize every customer interaction.

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Salesforce Field Service

Salesforce Field Service

Bridge the gap between customers and field service agents to help customers with their problems effectively and create a relationship of trust.

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Digital 360
Salesforce Commerce Cloud

Salesforce Commerce Cloud

Go beyond Order fulfillment and create a customer-centric business that adapts to dynamic customer demands. A Salesforce platform that fuels, innovation, and agility.

Salesforce Experience Cloud

Salesforce Experience Cloud

Reimagine digital support and experience from anywhere, powerful Salesforce clouds for marketing, commerce, and customer support departments.

Salesforce Marketing Cloud

Salesforce Marketing Cloud

Marketers engage with relevancy and humanize every interaction with AI-powered personalization. Build on relationships and revenue with unified analytics.

Integration Cloud
Platform

Platform

Integrating Salesforce platform for a connected experience that assists in building and innovating faster.

MuleSoft

MuleSoft

Fluid MuleSoft integration for automating business operations and getting a one-place view of every customer.

BI & Analytics
Einstein Analytics

Einstein Analytics

Gift your team detailed insights and near accurate business predictions to strategize effectively.

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Tableau

Tableau

Enable businesses make informed decisions faster by transforming data into actionable insights.

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The CRMIT Difference

Industry Expertise

Industry experts analyze business challenges and develop a complete implementation roadmap that resonates with your industry needs.

Service Delivery Framework

A comprehensive and systematic approach that undertakes incremental improvements to processes and reduces waste and inconsistencies.

Innovation Lab

Design & build digital innovation labs, create POCs & MVPs for enterprises to drive digital transformations and unlock new business values.

Customer Success Stories

From an idea to an unforgettable and measurable customer experience


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Customer Enrollment using Salesforce Service Cloud

Enhancing Customer Service with Salesforce Service Cloud

Efficient Case Management with Salesforce Service Cloud for Automotive Manufacturer

Efficient Case Management with
Salesforce Service Cloud for Automotive Manufacturer

Salesforce-DevOps-thumb

Simplifying Salesforce Development with DevOps

Expertise
matched with
customer success

1500+

Successful Customers

Engagements

4.9/5

App Exchange

CSAT

600+

Salesforce

Certifications

20+

Years Of 

Customer Success

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conversation?


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